From request to running system, without theatre
No six-figure discovery decks, no agile ceremony for its own sake. Four phases, each with a deliverable you can hold — and an exit door at every one of them.
Diagnose
A working session — or several — on your operations, numbers and constraints. We map the workflow, find where money leaks, and tell you plainly whether software is the answer. Often, it isn't, and we say so.
Estimate
The diagnosis becomes a scoped proposal: architecture, milestones, timeline, cost — and the business metric the system will be accountable to. The same estimate underwrites all three engagement models, including equity deals.
Build
Working software in your hands every week from week two. Weekly demos, a shared channel with the actual engineers, and milestones you accept — or don't — before paying. The deploy log is the status report.
Operate
Every system ships with monitoring, documentation and a 90-day warranty. From there you choose: we run and improve it on a retainer, or we hand it cleanly to your team — including hiring help if you're building one.
Standing guarantees
Exit at every phase
Stop after diagnosis, after estimate, after any milestone. You keep everything produced to that point.
The estimate holds
If we under-scoped, the overrun is ours. Scope changes are priced before work continues — never after.
90-day warranty
Defects in anything we ship are fixed free for 90 days after acceptance. No arguing about definitions.
What a build week looks like
Less ceremony than you'd expect. The deploy log is the status report; the demo is the meeting.
Common questions
How much of our time does this need?
One accountable owner on your side, roughly 2–4 hours a week: the Friday demo, async answers in the channel, and milestone acceptance decisions.
Which tools do you use to communicate?
Yours. Slack or Teams, your ticket tracker if you have one, your calendar. We adapt to your stack — not the other way around.
Can we see progress between demos?
Always — you have access to staging and the deploy log from week one. Nothing about the build is behind a curtain.
What if the diagnosis says "don't build"?
You get that in writing, with the reasoning and usually a cheaper alternative — an off-the-shelf tool, a process change, or a smaller automation. It costs you nothing.
Order-to-cash automated across 4 systems and 11 stores
One flow from storefront to ledger; humans handle exceptions only — a small fraction of order volume.
Read the case study →Phase one costs you thirty minutes.
The diagnosis session is free — and a third of the time it saves you a build.